FREQUENTLY ASKED QUESTIONS

Find answers to commonly asked questions about the Conference

Frequently Asked Questions

Event Details

Pharmacy Connect is an annual conference hosted by The Pharmacy Guild of Australia, New South Wales Branch. The event offers a two-and-a-half day education program, trade exhibition, Welcome Reception and a Cocktail Party.

The Pharmacy Assistant National Conference (PA Conference) is an annual conference hosted by The Pharmacy Guild of Australia. The event offers a two-day education program, trade exhibition, Welcome Reception and Cocktail Party (formerly the Conference Dinner).

The conference has been the peak educational and networking event for pharmacy assistants for over 20 years.

 In 2024, the PA Conference will be held in conjunction with Pharmacy Connect, an annual Pharmacy Guild event for pharmacists, pharmacy owners, pharmacy group executives, students, interns and industry representatives.

The two events will share a trade exhibition, which will feature 50-plus stands showcasing the latest industry products and services, and social functions including the Welcome Reception and Cocktail Party (previously the Conference Dinner).

The conference and trade exhibition will be held at be held at Hyatt Regency Sydney, 161 Sussex Street, Sydney.

Pre-conference workshops will be held on Thursday 31 August from 2.00pm – 5.30pm.

Conference sessions are held on Friday 1 & Saturday 2 September. Please visit the Program page for session information and times.

The trade exhibition is open from 10.55am – 4.05pm on Friday 1 September and 9.30am – 2.00pm on Saturday 2 September.

There will be over 50 trade stands showcasing the latest industry products and services.

Please visit the Trade Exhibition page, which is regularly updated as new trade exhibition bookings are received.

Admission to the conference is restricted to professional persons working or studying within the pharmacy industry.

Yes, extra tickets to both the Welcome Reception and the Cocktail Party can be purchased online with your registration. Additional Welcome Reception tickets can be purchased for $85 each and additional Cocktail Party tickets for $165 each.

The CPE Allowance provides financial support to assist pharmacists from rural and remote areas to access CPD and Professional Development activities. Click here for more information and find out if you are eligible. The Rural Intern Training Allowance (RITA) provides financial support to assist intern pharmacists from rural and remote areas to attend compulsory intern training program activities. Click here for more information and find out if you are eligible.

The Pharmacy Guild of Australia will be seeking accreditation for conference sessions.  Further details will be available closer to the event.

If any of the following apply to you, please do not attend Pharmacy Connect:

  • You are required to self-isolate under laws aimed at reducing the spread of COVID-19
  • You have been diagnosed as having COVID-19
  • You are experiencing symptoms including fever, cough, sore throat, fatigue, shortness of breath, runny nose, or loss of taste or smell and are yet to undergo a RAT or PCR test

If any of the above apply to you, please contact the Event Manager on 07 3144 3606 or 0402 427 691 to discuss your situation.

Please refer to our terms and conditions for information on our cancellation policy and refunds.

To help protect your fellow delegates, please ensure that you:

  • Stay home if you are sick
  • Get tested if you have any COVID-19 symptoms
  • Stay 1.5 metres away from other people (two big steps)
  • Wash your hands often using soap and water or hand sanitiser.
  • Sneeze or cough into your arm or a tissue. Put the tissue in the bin.
  • Wear a face mask when you are not able to keep 1.5 metres away from other people or whenever mandatory face masks are required.

Registration

Online registrations will be open up to and during the event.

Pre-registration is highly encouraged. Online registration will remain open during the event, meaning you can register on your mobile phone or any other device before arriving onsite.

A confirmation of registration and tax invoice will be issued to your email address on submission of registration. If you do not receive a confirmation email, please check your ‘junk’ or ‘spam’ folders or check that the email address you provided when registering is correct. If a confirmation has not been received please contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email events@qldguild.org.au.

Yes. You can contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email events@qldguild.org.au to check if your registration has been submitted successfully.

This depends on individual circumstances. Please contact your tax professional to discuss this.

Please refer to the Cancellations and Refunds schedule in the Terms & Conditions for cancellation dates and fees. All cancellations must be made in writing to events@qldguild.org.au. Refunds will be paid within 30 days of the cancellation date. If you would like to transfer your registration to another delegate you may do so at the discretion of The Pharmacy Guild of Australia if the substituted delegate is from the same organisation as you and you have notified The Pharmacy Guild of Australia of the proposed substitution by email prior to 5pm on Wednesday 30 August 2023.

No, your name badge and function tickets will be available for collection from the Registration Desk onsite on arrival at the conference.

Accommodation & Travel

Yes. Special rates have been negotiated with the Hyatt Regency Sydney for delegates and exhibitors. Bookings must be made through the Accommodation & Travel page of this website to receive the special rates. Please visit our Accommodation & Travel page for more information on accessing the special rates.

Yes, parking is available directly opposite the hotel at Wilson Parking. For further details visit https://www.hyatt.com/en-US/hotel/australia/hyatt-regency-sydney/sydrs/maps-parking-transportation  

Hyatt Regency Sydney is conveniently located within walking distance to Town Hall and Wynyard Train Stations. Both stations are directly linked to Sydney Domestic Airport terminal.

Buses which service the city’s northern, southern, eastern and western suburbs are accessible from nearby bus stops. For information on Sydney bus routes visit http://www.sydneybuses.info/. Sydney CBD also has extensive cycle ways making transportation in and around the city easy.

General

Babysitting services can be arranged with the hotel concierge.

Yes, there is free wi-fi available in public areas throughout the hotel.

Conference sessions – smart casual or business
Welcome Reception – smart casual or business
Cocktail Party – cocktail attire

The event is being hosted by The Pharmacy Guild of Australia, New South Wales Branch.

The organiser of the event is The Pharmacy Guild of Australia, Queensland Branch. Please contact the organiser by emailing events@qldguild.org.au or by calling 07 3831 3788.