Pharmacy Connect



The Pharmacy Connect Conference is an annual event for pharmacists, pharmacy business owners, executives, students, interns, and industry representatives featuring industry and clinical updates, business advice, and valuable networking opportunities.  

Hosted by The Pharmacy Guild of Australia, the event was developed to meet the needs identified by pharmacy owners, pharmacy managers and manufacturers for a key industry conference in the second half of the year. 

Pharmacy Connect features a two-and-a-half day education program including pre-conference workshops, a 70-stand trade exhibition, Welcome Reception and Cocktail Party. 

Since 2016, Pharmacy Connect has grown in size and reputation to become a key event on Australia’s pharmacy industry event calendar. 

Whether you’re a seasoned pharmacist or a pharmacy student, Pharmacy Connect offers a dynamic platform to discover, learn and connect in the ever-evolving world of pharmacy – don’t miss this unparalleled opportunity to stay ahead of the curve and elevate your skills at the forefront of pharmacy innovation. 

Who should attend?

  • Pharmacists
  • Pharmacy owners
  • Pharmacy group executives
  • Pharmacy interns
  • Pharmacy students
  • Industry representatives


In the days leading up to Pharmacy Connect 2024, the last tranche of the Federal Labor Government’s 60-day PBS supply policy will be implemented. If a pharmacy does nothing to address this threat to their pharmacy’s viability, they will go backwards. Doing nothing is not an option! This is what has shaped this year’s conference program.

The program will cover the following key issues:

  • The Eighth Community Pharmacy Agreement will begin 1 July 2024 and there will be a number of transitional arrangements that will need to be addressed. Each pharmacy will need to review their business priorities in terms of programs to be implemented and management issues to be addressed.
  • Incremental viability builders to bridge the profit shortfall, from retail categories and strategies to explore through to professional pharmacist programs, both government-funded and private.
  • As state and territory governments make more announcements on pharmacists practising at full scope, this will be the event to show you how to review, engage and implement.
  • Industry launches.

The 2024 program will be available in June. Please see below for the Pharmacy Connect 2023 program. 

Pre-Conference Workshops

Thursday, 5 September | 9.00am – 5.00pm | King Room 2, Hyatt Regency Sydney 

The Australasian College of Pharmacy offers two immunisation course options – Full and Refresher. If you’re unsure which course is applicable to you, please email The Full course will provide you with vaccinator qualification and up to 42 group 2 CPD credits. The course provides:

  • a background to immunisation in Australia;
  • a familiarisation of the resources that are available to support immunisation services;
  • an outline of the regulatory requirements which cover the provision of immunisation services within pharmacy;
  • practical skill-based training in safe injection technique.
Full Immunisation Course
Time: 9.00am – 5.00pm
Cost: Guild Member $549 (GST free) / Non- Member $739 (GST free)
Inclusions: Workshop materials, morning/afternoon tea and lunch
Refresher Immunisation Course
Time: 10.30am – 3.00pm
Cost: Guild Member $249 (GST free) / Non- Member $399 (GST free)

Thursday, 5 September | 9.30am – 1.00pm | Wharf Rooms 1 & 2, Hyatt Regency Sydney 

This two-part workshop will include a 90-minute refresher on the administration of a number of specific injectable medicines and an update on Full Scope of Practice, particularly in New South Wales.

Session 1:   Injectable Medicines Administered by Pharmacists Refresher (9.30am – 11.00am)

This session will feature a refresher demonstration on pharmacist injectable medicines administration techniques and key QUM points for selected biosimilars for Adalimumab, Etanercept; also Prolia, Leqvio, B12, and selected vaccines for RSV, Shingrix. (NB: this list will be updated, so please revisit the program on the web site regularly) 

Morning Tea: 11.00am – 11.30am

Session 2:  Pharmacist’s Scope of Practice changes in New South Wales (11.30am – 1.00pm)

This session will cover (1) UTI and OCP findings and future outlook; (2) dermatology trial progress; (3) NSW consumer sentiment polling on scope; and (4) an interactive Q&A session.

Cost: $66 (inc morning tea) 

Thursday, 5 September | 9.30am – 1.00pm | Wharf Room 3, Hyatt Regency Sydney 

Further details about this workshops will be available soon. Please revisit this page for regular updates. 

Thursday, 5 September | 9.30am – 1.00pm | Wharf Room 4, Hyatt Regency Sydney 

Regulatory activity within NSW is constant and unavoidable. This practical session will focus on the role of the Pharmacy Council of NSW and how it interacts with other regulators to protect the public. Find out what this means for your business and those who work within it – employed pharmacists, locums and you as a proprietor. This not to be missed event is a must for all business owners and employed pharmacists.

Cost: FREE (inc morning tea) 

Thursday, 5 September | 2.00pm – 5.30pm | Wharf Room 3, Hyatt Regency Sydney 

Building the Pharmacy of the Future: Navigating Change, Embracing Innovation. Join CommBank Health for this exclusive workshop tailored for both current and aspiring pharmacy owners.

In an era of rapid industry evolution, staying ahead is key, adaptability is paramount. Discover how to propel your pharmacy to new heights of innovation, service and performance.

The workshop will deep dive into a number of critical and emerging areas of business management within pharmacies including:

  1. Leveraging the 8th CPA for success
  2. Crafting a winning strategy
  3. Financing strategies for sustainable growth
  4. Harnessing technology for success
  5. Establishing robust financial management practices

CommBank Health alongside partners RSM Australia and Scrypt, will provide invaluable insights, real-life examples and expert analysis on the various opportunities to future-proof your pharmacy whilst elevating performance.

Facilitators: Ben Massey, Associate Director, CommBank Health; Kian Ghahramani, National Director, Pharmacy Services, RSM Australia; Anne Seah, Manager Pharmacy Services, RSM Australia; Lloyd Smith, Co-Founder & Director, Scrypt; Carolyn Clementson, Pharmacy Practice Manager, Good Price Pharmacy Warehouse

Cost: $66 (inc afternoon tea) 

Thursday, 5 September | 2.00pm – 5.00pm | Wharf Room 4, Hyatt Regency Sydney 

Vaping – are Australians going up in smoke? (2.00pm – 2.30pm)
Speaker: Colin Mendelsohn, Founding Chairman, Australian Tobacco Harm Reduction Association

Emerging trends in Australia’s unregulated drug market: GHB, Ketamine, Nitrous Oxide and Methamphetamine
(2.30pm – 3.00pm)
Speaker: David Jacka, Addiction Medicine Specialist, Monash Health

Afternoon tea (3.00pm – 3.30pm)

Cannabis – form hero to villain? (3.30pm – 4.00pm)
Speaker: Dr Hester Wilson, Chief Addiction Specialist, NSW Health

Synthetic Opioids – are we prepared? (4.00pm – 4.30pm)
Speaker: Dr Marianne Jauncey, Medical Director, Uniting Medically Supervised Injecting Centre

Debate: All alcohol consumed in Australia should require a doctor’s prescription (4.30pm – 5.00pm)

Cost: $66 (inc afternoon tea)