Pharmacy Assistant

National Conference Speakers

Pharmacy Assistant National Conference Program

  5 - 7 SEPT 2024     HYATT REGENCY SYDNEY
  5 - 7 SEPT 2024     HYATT REGENCY SYDNEY

PHARMACY ASSISTANT SPEAKERS

Sarah Clarke
Naturopathic Educator, BioCeuticals

Sarah Clarke is a nutritionist with a special interest in weight management and paediatric nutrition. Sarah spent several years working in clinical practice and has been a Naturopathic Educator with Bioceuticals for more than three years. Sarah is extremely passionate about sharing her knowledge, experience, and passion for natural medicine through education and training.

Ian Harrison
Eyecare Medical Manager, CSL Seqirus

Dr Ian Harrison is the Eyecare Medical Manager at CSL Seqirus, where he is responsible for the medical component for the portfolio, which includes creating and implementing the medical strategy, education and training. Prior to joining CSL, Ian was the Scientific Communications and Clinical Trials Manger at Ego Pharmaceuticals. He has over 15 years’ experience in industry, research and academia and holds a Bachelor of Science degree in Pharmacology (with honours) from Monash University, and a PhD in Pharmacology also from Monash University.

Caysie Kelly
NSW/ACT RTO Training Officer, The Pharmacy Guild of Australia

Caysie Kelly is an NSW/ACT RTO Training Officer with The Pharmacy Guild of Australia. Caysie has a background encompassing six years of dedicated service in the pharmacy field and holds a Cert IV Community Pharmacy and a Cert IV Training, and assessment. Caysie believes that learning is not confined to the classroom or specific stages of life; it is a lifelong journey. Continuous education and training are essential for personal growth, adaptability to change, and remaining relevant in an evolving job market.

Penny Liddington
Pharmacy Learning & Performance Specialist, Amcal and Discount Drug Stores

Penny Liddington is a learning and performance specialist and with extensive experience in pharmacy teams, pharmacy operations, frontline healthcare, education and the community pharmacy industry. Penny is passionate about the future of community pharmacy and is committed to supporting the wellbeing and performance of front-line pharmacy teams. Currently the Pharmacy Learning & Performance Specialist for Sigma Healthcare, Penny is a qualified teacher and educator by profession, who has previously worked with The Pharmacy Guild of Australia and the Royal Australian College of General Practitioners. She also works as a dispensary assistant in community pharmacy.

Amit Saha
Registered Pharmacist & Head of Technical & Innovation, LaCorium Health

Amit Saha has over 20 years’ experience in the pharmaceutical and healthcare industry, with a career covering new product development, manufacturing, compliance (quality and regulatory) and strategic management. Amit is renowned for thinking outside of the box when it comes to finding a unique concept to innovate in a highly competitive set. Managing product presentation, content creation and training internal and external stakeholders throughout the product lifecycle have been a key focus of his career. Amit is also an AHPRA registered pharmacist with sound knowledge of clinical pharmacy practice, pharmacology, drug interaction and toxicology and is a member of the Pharmaceutical Society of Australia and the Australian Society of Cosmetic Chemists.

Bec Coulson
Northern Region Field Coach, Ego Pharmaceuticals

Bec Coulson is a passionate and engaging Sales Coach and Trainer with 18 years’ experience working in the field across Queensland and New South Wales for Ego Pharmaceuticals. She is currently Ego’s Northern Region Field Coach. Bec is skilled in business development, consultative selling, account management, direct sales and sales presentations. Bec graduated from The University of Queensland with a Double Major in Psychology in 1999.

Samantha Harrison
Workplace Trainer/Assessor, The Pharmacy Guild of Australia

Samantha Harrison’s career in pharmacy spans over 20 years. During this time, she has worked in all areas of the pharmacy, with a focus on front of shop and retail management. Sam enjoys the problem-solving aspect of the pharmacy assistant role, which is finding solutions for customers, helping to educate them on their health, and encouraging them to make positive changes. Sam has attained a Cert IV in Community Pharmacy - Health stream plus the Dispensary Skill set, along with a Cert IV in Training and Assessment. She was the WA State Winner of the Pharmacy Assistant of the Year (PATY) Award in 2009 and a State Finalist again in 2022. Sam is passionate about her role as a workplace trainer/assessor and about empowering pharmacy assistants to understand the significance of their contribution to the industry in order to advocate for themselves in the workplace.

Ruth Kirk-Garcia
Health Care Professional Education Officer, Metagenics

Throughout her career, Ruth Kirk-Garcia (BHSc. Nat) has developed a passion for creating solution-focused education that enables Healthcare Practitioners to deliver informed care to their communities. Ruth brings nearly 10 years of industry experience to her current role as Health Care Professional Education Officer with Metagenics, where she is a researcher, educator and content producer. Outside of her education role, Ruth is an experienced clinician, offering evidence-based care within a multi-modality fertility health group on Brisbane’s southside.

Kylie Neville
Professional Officer, PDL

Kylie Neville is a Brisbane-based PDL Professional Officer. Kylie has been a practising pharmacist for more than 18 years, with experience in public and private hospital pharmacy, community pharmacy management, compounding and medicinal cannabis supply. In recent years, an interest in broadening her knowledge across a range of pharmacy environments led her to experience online pharmacy and IVF clinic practice. Kylie also enjoys working as a casual oral examiner for the Pharmacy Board of Australia. Her areas of interest include diabetes education, compounding, vaccination and expansion of scope of practice for pharmacists.

Alice Vanderpol
Workplace Trainer/Assessor, The Pharmacy Guild of Australia, Queensland Branch

Alice Vanderpol is a pharmacy assistant who has worked in the pharmacy industry for 10 years, starting out in a small country pharmacy in Victoria before moving to a rural pharmacy in New South Wales, where she undertook a Dispensary skill set and Certificate 3 and 4 in Community Pharmacy Qualifications. During this time, Alice was fortunate to work alongside the first Medspro packing robot in her region, which further opened her eyes to the exciting, ever-changing world of pharmacy. In 2018, Alice was named the National Winner of the Pharmacy Assistant of Year Award, which opened many doors and saw her relocate to Queensland, where she is now a Workplace Trainer/Assessor for The Pharmacy Guild of Australia’s Queensland Branch. In the years that followed she has been a national judge for the PATY award and a judge for the Queensland Training awards. Education and training have always been an important part of Alice’s role as a pharmacy assistant, and she is pleased to now be able to invest her time in the education of other pharmacy assistants.

Colby Diek
2023 Pharmacy Assistant of the Year

Colby Diek has worked in the pharmacy industry for 20 years, starting her career in Hervey Bay before moving to Perth for 10 years then returning to her roots in Hervey Bay. During her career, Colby has worked in all aspects of pharmacy from cosmetics consultant, DAA technician, dispensary technician and manager, front of shop manager, business development manager, team leader and supervisor for Pharmacy Guild students completing their qualifications. Colby was awarded the national title of The Pharmacy Guild of Australia/Maxigesic Pharmacy Assistant of the Year in 2023.

Katy Johnson
Workplace Trainer/Assessor & Training Coordinator, The Pharmacy Guild of Australia

Katy Johnson has worked in the pharmacy industry for over 10 years in a variety of different roles, beginning her career as a pharmacy assistant at 17 years old in rural NSW. Moving to Brisbane, Katy developed a strong interest in the dispensary and was offered the roles of Dispense Technician, Webster Packing and Dispensary Manager before undertaking Stock Controlling and Retail Management in the same store. An advocate for pharmacy assistants and the importance of their role, Katy encouraged versatility and a willingness to learn within her own team. In 2018, she worked as a pharmaceutical representative before taking a role as Workplace Trainer/Assessor role and more recently, Training Coordinator, at the Pharmacy Guild of Australia Queensland Branch, where she continues to support current and future pharmacy assistants with their training requirements.

Roger Kluth
Head of Operations, Gold Cross Products and Services

Roger Kluth is Head of Operations for Gold Cross Products and Services and also a registered pharmacist. His lengthy career in pharmacy has seen him work with multiple pharmacy brands and organisations, both in Australia and the UK. Roger’s broad range of experience includes retail operations, professional services, category, buying, and management roles for Boots The Chemists in the UK, and Terry White Chemmart, Amcal, Discount Drug Stores and independent pharmacy groups in Australia. Roger’s experience in senior category, buying, and business management positions has provided significant exposure across retail and wholesale operations within the profession, giving him a unique set of skills while also enabling him to build strong and greatly valued relationships with colleagues and pharmacy professionals.

Andrea Raftesath
Naturopathic Educator, Blackmores

Andrea Raftesath is a qualified naturopath with over 16 years of clinical experience. In addition to her clinical work, Andrea works with the Blackmores Group as a Naturopathic Educator. She is passionate about education and enjoys being able to share natural medicine information with integrative doctors, naturopaths, nutritionists, pharmacists, and pharmacy assistants.

Lucy Walker
Branch Committee Member (Qld), The Pharmacy Guild of Australia

Lucy Walker has owned and operated TerryWhite Chemmart Goondiwindi, a rural pharmacy in western Queensland, for the past 10 years. TerryWhite Chemmart Goondiwindi was the 2017 Guild Pharmacy of the Year and continues to be an innovative community focused health destination. Lucy has a broad range of pharmacy experience, having worked in hospital pharmacy and in pharmacies in the UK, as well as academic experience and conducting home medicine reviews. Lucy is the Southwest Queensland representative for the Queensland Guild Branch Committee and sits on the advisory board of TerryWhite Chemmart. In 2018, Lucy was awarded a Churchill Fellowship which involved travelling around the world looking at innovative pharmacy practices to bring back to Australia. She is currently undertaking the Queensland full scope training with the hope of improving access to health services in her rural community.

Sarah Clarke
Naturopathic Educator, BioCeuticals

Sarah Clarke is a nutritionist with a special interest in weight management and paediatric nutrition. Sarah spent several years working in clinical practice and has been a Naturopathic Educator with Bioceuticals for more than three years. Sarah is extremely passionate about sharing her knowledge, experience, and passion for natural medicine through education and training.

Bec Coulson
Northern Region Field Coach, Ego Pharmaceuticals

Bec Coulson is a passionate and engaging Sales Coach and Trainer with 18 years’ experience working in the field across Queensland and New South Wales for Ego Pharmaceuticals. She is currently Ego’s Northern Region Field Coach. Bec is skilled in business development, consultative selling, account management, direct sales and sales presentations. Bec graduated from The University of Queensland with a Double Major in Psychology in 1999.

Colby Diek
2023 Pharmacy Assistant of the Year

Colby Diek has worked in the pharmacy industry for 20 years, starting her career in Hervey Bay before moving to Perth for 10 years then returning to her roots in Hervey Bay. During her career, Colby has worked in all aspects of pharmacy from cosmetics consultant, DAA technician, dispensary technician and manager, front of shop manager, business development manager, team leader and supervisor for Pharmacy Guild students completing their qualifications. Colby was awarded the national title of The Pharmacy Guild of Australia/Maxigesic Pharmacy Assistant of the Year in 2023.

Ian Harrison
Eyecare Medical Manager, CSL Seqirus

Dr Ian Harrison is the Eyecare Medical Manager at CSL Seqirus, where he is responsible for the medical component for the portfolio, which includes creating and implementing the medical strategy, education and training. Prior to joining CSL, Ian was the Scientific Communications and Clinical Trials Manger at Ego Pharmaceuticals. He has over 15 years’ experience in industry, research and academia and holds a Bachelor of Science degree in Pharmacology (with honours) from Monash University, and a PhD in Pharmacology also from Monash University.

Samantha Harrison
Workplace Trainer/Assessor, The Pharmacy Guild of Australia

Samantha Harrison’s career in pharmacy spans over 20 years. During this time, she has worked in all areas of the pharmacy, with a focus on front of shop and retail management. Sam enjoys the problem-solving aspect of the pharmacy assistant role, which is finding solutions for customers, helping to educate them on their health, and encouraging them to make positive changes. Sam has attained a Cert IV in Community Pharmacy - Health stream plus the Dispensary Skill set, along with a Cert IV in Training and Assessment. She was the WA State Winner of the Pharmacy Assistant of the Year (PATY) Award in 2009 and a State Finalist again in 2022. Sam is passionate about her role as a workplace trainer/assessor and about empowering pharmacy assistants to understand the significance of their contribution to the industry in order to advocate for themselves in the workplace.

Katy Johnson
Workplace Trainer/Assessor & Training Coordinator, The Pharmacy Guild of Australia

Katy Johnson has worked in the pharmacy industry for over 10 years in a variety of different roles, beginning her career as a pharmacy assistant at 17 years old in rural NSW. Moving to Brisbane, Katy developed a strong interest in the dispensary and was offered the roles of Dispense Technician, Webster Packing and Dispensary Manager before undertaking Stock Controlling and Retail Management in the same store. An advocate for pharmacy assistants and the importance of their role, Katy encouraged versatility and a willingness to learn within her own team. In 2018, she worked as a pharmaceutical representative before taking a role as Workplace Trainer/Assessor role and more recently, Training Coordinator, at the Pharmacy Guild of Australia Queensland Branch, where she continues to support current and future pharmacy assistants with their training requirements.

Caysie Kelly
NSW/ACT RTO Training Officer, The Pharmacy Guild of Australia

Caysie Kelly is an NSW/ACT RTO Training Officer with The Pharmacy Guild of Australia. Caysie has a background encompassing six years of dedicated service in the pharmacy field and holds a Cert IV Community Pharmacy and a Cert IV Training, and assessment. Caysie believes that learning is not confined to the classroom or specific stages of life; it is a lifelong journey. Continuous education and training are essential for personal growth, adaptability to change, and remaining relevant in an evolving job market.

Ruth Kirk-Garcia
Health Care Professional Education Officer, Metagenics

Throughout her career, Ruth Kirk-Garcia (BHSc. Nat) has developed a passion for creating solution-focused education that enables Healthcare Practitioners to deliver informed care to their communities. Ruth brings nearly 10 years of industry experience to her current role as Health Care Professional Education Officer with Metagenics, where she is a researcher, educator and content producer. Outside of her education role, Ruth is an experienced clinician, offering evidence-based care within a multi-modality fertility health group on Brisbane’s southside.

Roger Kluth
Head of Operations, Gold Cross Products and Services

Roger Kluth is Head of Operations for Gold Cross Products and Services and also a registered pharmacist. His lengthy career in pharmacy has seen him work with multiple pharmacy brands and organisations, both in Australia and the UK. Roger’s broad range of experience includes retail operations, professional services, category, buying, and management roles for Boots The Chemists in the UK, and Terry White Chemmart, Amcal, Discount Drug Stores and independent pharmacy groups in Australia. Roger’s experience in senior category, buying, and business management positions has provided significant exposure across retail and wholesale operations within the profession, giving him a unique set of skills while also enabling him to build strong and greatly valued relationships with colleagues and pharmacy professionals.

Penny Liddington
Pharmacy Learning & Performance Specialist, Amcal and Discount Drug Stores

Penny Liddington is a learning and performance specialist and with extensive experience in pharmacy teams, pharmacy operations, frontline healthcare, education and the community pharmacy industry. Penny is passionate about the future of community pharmacy and is committed to supporting the wellbeing and performance of front-line pharmacy teams. Currently the Pharmacy Learning & Performance Specialist for Sigma Healthcare, Penny is a qualified teacher and educator by profession, who has previously worked with The Pharmacy Guild of Australia and the Royal Australian College of General Practitioners. She also works as a dispensary assistant in community pharmacy.

Kylie Neville
Professional Officer, PDL

Kylie Neville is a Brisbane-based PDL Professional Officer. Kylie has been a practising pharmacist for more than 18 years, with experience in public and private hospital pharmacy, community pharmacy management, compounding and medicinal cannabis supply. In recent years, an interest in broadening her knowledge across a range of pharmacy environments led her to experience online pharmacy and IVF clinic practice. Kylie also enjoys working as a casual oral examiner for the Pharmacy Board of Australia. Her areas of interest include diabetes education, compounding, vaccination and expansion of scope of practice for pharmacists.

Andrea Raftesath
Naturopathic Educator, Blackmores

Andrea Raftesath is a qualified naturopath with over 16 years of clinical experience. In addition to her clinical work, Andrea works with the Blackmores Group as a Naturopathic Educator. She is passionate about education and enjoys being able to share natural medicine information with integrative doctors, naturopaths, nutritionists, pharmacists, and pharmacy assistants.

Amit Saha
Registered Pharmacist & Head of Technical & Innovation, LaCorium Health

Amit Saha has over 20 years’ experience in the pharmaceutical and healthcare industry, with a career covering new product development, manufacturing, compliance (quality and regulatory) and strategic management. Amit is renowned for thinking outside of the box when it comes to finding a unique concept to innovate in a highly competitive set. Managing product presentation, content creation and training internal and external stakeholders throughout the product lifecycle have been a key focus of his career. Amit is also an AHPRA registered pharmacist with sound knowledge of clinical pharmacy practice, pharmacology, drug interaction and toxicology and is a member of the Pharmaceutical Society of Australia and the Australian Society of Cosmetic Chemists.

Alice Vanderpol
Workplace Trainer/Assessor, The Pharmacy Guild of Australia, Queensland Branch

Alice Vanderpol is a pharmacy assistant who has worked in the pharmacy industry for 10 years, starting out in a small country pharmacy in Victoria before moving to a rural pharmacy in New South Wales, where she undertook a Dispensary skill set and Certificate 3 and 4 in Community Pharmacy Qualifications. During this time, Alice was fortunate to work alongside the first Medspro packing robot in her region, which further opened her eyes to the exciting, ever-changing world of pharmacy. In 2018, Alice was named the National Winner of the Pharmacy Assistant of Year Award, which opened many doors and saw her relocate to Queensland, where she is now a Workplace Trainer/Assessor for The Pharmacy Guild of Australia’s Queensland Branch. In the years that followed she has been a national judge for the PATY award and a judge for the Queensland Training awards. Education and training have always been an important part of Alice’s role as a pharmacy assistant, and she is pleased to now be able to invest her time in the education of other pharmacy assistants.

Lucy Walker
Branch Committee Member (Qld), The Pharmacy Guild of Australia

Lucy Walker has owned and operated TerryWhite Chemmart Goondiwindi, a rural pharmacy in western Queensland, for the past 10 years. TerryWhite Chemmart Goondiwindi was the 2017 Guild Pharmacy of the Year and continues to be an innovative community focused health destination. Lucy has a broad range of pharmacy experience, having worked in hospital pharmacy and in pharmacies in the UK, as well as academic experience and conducting home medicine reviews. Lucy is the Southwest Queensland representative for the Queensland Guild Branch Committee and sits on the advisory board of TerryWhite Chemmart. In 2018, Lucy was awarded a Churchill Fellowship which involved travelling around the world looking at innovative pharmacy practices to bring back to Australia. She is currently undertaking the Queensland full scope training with the hope of improving access to health services in her rural community.