Delegate FAQs

Event Details

What is Pharmacy Connect?
Pharmacy Connect is an annual conference hosted by The Pharmacy Guild of Australia, New South Wales Branch. The event offers a two-and-a-half day education program, trade exhibition, Welcome Reception and a Cocktail Party.

When and where is the conference and trade exhibition being held?
The conference and trade exhibition will be held at the Hyatt Regency Sydney, 161 Sussex Street, Sydney.

Pre-conference workshops will be held on Thursday 31 August from 2.00pm – 5.30pm.

Conference sessions are held on Friday 1 – Saturday 2 September. Please visit the Program page for session information and times.

The trade exhibition is open from 10.30am – 4.05pm on Friday 1 September and 9.30am – 2.00pm on Saturday 2 September.

How many trade exhibition stands will be on display?
There will be over 50 trade stands showcasing the latest industry products and services.

Can you tell me if a specific company is exhibiting?
Please visit the Trade Exhibition page, which is regularly updated as new trade exhibition bookings are received.

Who can attend?
Admission to the conference is restricted to professional persons working or studying within the pharmacy industry.

Can I bring guests to the social events?
Yes, extra tickets to both the Welcome Reception and the Cocktail Party can be purchased online with your registration. Additional Welcome Reception tickets can be purchased for $85 each and additional Cocktail Party tickets for $165 each.

Am I eligible to claim the Rural Continuing Professional Development (CPE) Allowance?

The CPE Allowance provides financial support to assist pharmacists from rural and remote areas to access CPD and Professional Development activities. Click here for more information and find out if you are eligible. The Rural Intern Training Allowance (RITA) provides financial support to assist intern pharmacists from rural and remote areas to attend compulsory intern training program activities. Click here for more information and find out if you are eligible.

Will I be eligible to receive Continuing Professional Development points (CPD)?

The Pharmacy Guild of Australia will be seeking accreditation for conference sessions.  Further details will be available closer to the event.


What is the cut-off date for registrations?
Online registrations will be open up to and during the event.

Can I register onsite?
Pre-registration is highly encouraged. Online registration will remain open during the event, meaning you can register on your mobile phone or any other device before arriving onsite.

What should I do if I don’t receive any confirmation or receipt?
A confirmation of registration and tax invoice will be issued to your email address on submission of registration. If you do not receive a confirmation email, please check your ‘junk’ or ‘spam’ folders or check that the email address you provided when registering is correct. If a confirmation has not been received please contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email [email protected].

Can you check my registration?
Yes. You can contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email [email protected] to check if your registration has been submitted successfully.

Are conference related costs tax deductible?
This depends on individual circumstances. Please contact your tax professional to discuss this.

I need to cancel. Is there a cancellation/refund policy?
Please refer to the Cancellations and Refunds schedule in the Terms & Conditions for cancellation dates and fees. All cancellations must be made in writing to [email protected]. Refunds will be paid within 30 days of the cancellation date. If you would like to transfer your registration to another delegate you may do so at the discretion of The Pharmacy Guild of Australia if the substituted delegate is from the same organisation as you and you have notified The Pharmacy Guild of Australia of the proposed substitution by email prior to 5pm on Wednesday 30 August 2023.

Will you be sending my name badge and function tickets to me before the conference?
No, your name badge and function tickets will be available for collection from the Registration Desk onsite on arrival at the conference.

Accommodation & Travel

Are there special accommodation rates?
Yes. Special rates have been negotiated with the Hyatt Regency Sydney for delegates and exhibitors. Bookings must be made through the Accommodation & Travel page of this website to receive these special rates. Please visit our Accommodation & Travel page for more information.

Is there parking at the conference?

Yes, parking is available directly opposite the hotel at Wilson Parking. For further details visit

Is the conference venue accessible via public transport?

Hyatt Regency Sydney is conveniently located within walking distance to Town Hall and Wynyard Train Stations. Both stations are directly linked to Sydney Domestic Airport Terminal.

Buses which service the city’s northern, southern, eastern and western suburbs are accessible from nearby bus stops. For information on Sydney bus routes visit Sydney CBD also has extensive cycle ways making transportation in and around the city easy.


Are childminding facilities available?
Babysitting services can be arranged with the hotel concierge.

Is wireless internet available at the venue?
Yes, there is free wi-fi available in public areas throughout the hotel.

What is the dress code for the conference?
Conference sessions – smart casual or business
Welcome Reception – smart casual or business
Cocktail Party – cocktail attire

Who is hosting the event?
The event is being hosted by The Pharmacy Guild of Australia, New South Wales Branch.

Who is the event organiser?
The organiser of the event is The Pharmacy Guild of Australia, Queensland Branch. Please contact the organiser by emailing [email protected] or by calling 07 3831 3788.